Privacy Policy
Last updated: 27 June 2026
At zinlinktech, your privacy is important to us. This policy explains what information we collect, how we use it, and what rights you have. We are committed to protecting your personal data and complying with applicable Kenyan data protection laws.
Information We Collect
We collect information you provide directly to us, as well as information generated when you use our services:
👤 Personal Information
- • Full name
- • Email address
- • Phone number
- • Delivery address
📊 Usage Information
- • Pages visited
- • Products viewed
- • Device & browser type
- • IP address
🛒 Transaction Information
- • Order history
- • Payment method chosen
- • Order amounts
- • Delivery details
💬 Communication Data
- • Contact form messages
- • Review submissions
- • WhatsApp messages
- • Email correspondence
How We Use Your Information
We use the information we collect to:
Process and fulfil your orders, including arranging delivery and sending order confirmations.
Contact you regarding your order status, delivery updates, or support requests.
Verify your identity and prevent fraud when processing payments.
Send you important account notifications and order updates (not spam).
Improve our website, product listings, and customer service based on usage patterns.
Display your product reviews on our website if you submit them.
Send you occasional promotional offers if you have opted in (you can opt out any time).
Data Security
We take the security of your information seriously and implement appropriate technical and organisational measures:
SSL Encryption
All data transmitted over HTTPS
Hashed Passwords
Passwords never stored in plain text
Secure Servers
Hosted on protected infrastructure
Access Controls
Limited staff access to personal data
Despite these measures, no internet transmission is 100% secure. If you suspect your account has been compromised, please contact us immediately at privacy@techshop.co.ke.
Your Rights
Under Kenyan data protection law and general best practices, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Ask us to correct inaccurate or incomplete information.
Right to Deletion
Request deletion of your personal data (subject to legal obligations).
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to us processing your data for marketing purposes.
Right to Restrict
Ask us to limit how we process your data in certain circumstances.
Data Retention
We keep your personal data for as long as necessary to provide our services and comply with legal obligations:
- Account data is retained for as long as your account is active.
- Order records are kept for 7 years for tax and legal compliance purposes.
- Marketing preferences are kept until you unsubscribe.
- Contact form messages are retained for 2 years for support reference.
- Anonymous analytics data may be retained indefinitely.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by placing a prominent notice on our website. The date at the top of this page reflects the most recent update. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team:
This Privacy Policy is effective as of 27 June 2026 and applies to all users of TechShop Kenya websites and services. View Terms & Conditions →